Our scheduling solution responds in real time to 'day by day' and ‘hour by hour' events in the field, automatically optimising and updating the work schedule for each field resource.
Built on industry leading software from ClickSoftware, we enable the Real-Time Service Enterprise; with tools that allow proactive management of the forecasting and planning process as well as day-of-service delivery. ClickMobile is one component of a broader mobility suite that empowers field staff with live communication on a notebook, tablet or PDA.
In conjunction with ClickSchedule and data streams such as traffic updates and GPS, our solutions drive higher productivity and achieve a balance between customer service and profitability across the service chain.
The world's leading service organisations recognise that in order to provide world-class service they need improved planning and forecasting of changing demands as well as optimisation tools that can act upon data from the field in real-time.